If you didn’t get the confirmation email after purchasing your plugin, don’t worry—here’s how you can still access your files and license key.
1. Check Your Spam or Junk Folder
Sometimes emails can land in your spam or junk folder.
Please check there first before trying anything else.
2. Use the Order Confirmation Page
Right after your purchase, you’re taken to your Account page.
From there, you can:
- Download the plugin files
- Copy your license key
Pro Tip: Bookmark the confirmation page or save your license key for future use.
3. Still No Luck? We’ve Got You
If you didn’t see the confirmation email and can’t access the confirmation page:
- Submit a support request
- Include the email address used for purchase and your order ID (if available)
We’ll resend your plugin files and license key manually.
Need help installing the plugin or activating your license? Check out our Getting Started Guides.
